Kudos Knowledge helps professional and corporate market adopt instant messaging for their businesses
24th January 2012
Kudos Knowledge launched a solution to help the professional and corporate market adopt Instant Messaging (IM) as a viable communication tool both internally and with customers. Kudos Chat Search for Skype, which can be found at http://www.kudosknowledge.com/products/kudos-chat-search-for-skype/, and is currently being featured on the Skype app store at http://shop.skype.com/apps, addresses the professional and corporate obstacles of persistence, auditing, reporting and searching of Skype accounts and chat history, which unfortunately prevent many professionals and corporations using Instant Messaging for business related communication.
Aligning themselves closely with the Skype for enterprise market, Kudos Knowledge has started to address and fill the difficult gap between what Skype enterprise solutions now offer and the reality of compliance, legal and auditing requirements that both professionals as well as corporations face for communicating on this medium when representing their company.
CEO, Kim Little commented: “I predict a massive take up of IM as a viable method of communication for corporations to communicate with both clients as well as internally. By removing these obstacles, IM adoption can flourish inside companies to provide effective communication far beyond the value of traditional methods, such as email. And we believe Skype are best placed to provide the platform upon which we can add the greatest value.”
Kudos Chat Search for Skype version 2 was launched in December 2011 and Skype featured it on their app store on December 12th and it remains a featured app for January 2012. The volume of traffic from the Skype app directory has been significant with professional users flocking to download the product.
Kudos Chat Search for Skype allows you to search & manage your Skype Chat History and Skype Accounts. It provides immediate access to any chat conversation you have had on Skype with powerful search by term, persons or date. Account management is catered for with on-demand backup and restore of any of your Skype accounts. It also has the ability to export specific or all of your chat history into CSV format, as well as the soon to arrive ability to delete specific Skype chat history and a new ‘private chatting’ feature, which will prevent conversations being recorded on to the computer when you want to chat privately. In a month or so cloud backup, search and restore will be available too.
While the current version is primarily aimed at the professional user, Kudos Knowledge are releasing monthly updates to this product and have a road map that aims to completely remove the issues around corporations adopting instant messaging as a company communication method. The enterprise road map provides for company level searching and mining of IM chats in the cloud, as well as the ability to integrate chatting with popular CRM systems. This means that just like email, Instant Messaging can be used, recorded, logged and searched, like other traditional methods. It is this enterprise market that Kudos wants to focus on.